SHIPPING / RETURN POLICY
Thank You for ordering with Mink Lashed LLC.
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. IF YOU ABSOLUTELY NEED TO CHANGE YOUR SHIPPING ADDRESS, MAKE SURE YOU CHANGE IT ON THE WEBSITE AND ON THE PAYPAL SCREEN AFTER YOU ENTER YOUR CARD INFORMATION, IF NOT IT WILL GET SHIPPED TO YOUR BILLING ADDRESS!
1. How long is processing, shipping, and handling?
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are shipped out the same day as long as the order is placed before 1pm Central Time on a Business day.
Domestic Express Shipping is 1-2 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 4-6 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with the USPS. Business days are Monday-Friday.
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at 470-839-6465
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
4. May I return my order?
Yes, we are pleased to offer a return policy on unopened Mink Lashed LLC within SEVEN (7) DAYS within you receiving your order. We find that we have very low return rates and we are proud of the high quality Mink Lashed extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on Products that have not been opened or tampered with!
You must contact us first before refunding your package at 470-839- 6465 During Business Hours Or Email (Minklashed@Gmail.com) within the seven (7) day return period. All Mink Lashed LLC must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Our Products are considered hygienic. Therefore, we do not offer returns or exchanges if the Mink Lashed LLC seal on the product has been broken!
5. When will I receive my refund?
A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned Mink Lashed were not opened and the Mink Lashed LLC security seal was not broken. Refunds are normally returned back to your bank Card within 24-48Hrs.
6. May I make a exchange?
Yes, you can make an exchange within SEVEN (7) DAYS. The Mink Lashed LLC Seal MUST NOT be Broken! The product MUST NOT be unwrapped,
Ship your Exchange/Refund it to:
Mink Lashed LLC
P.O Box #53835
Please attach a note inside your package including your order number and Reason for return!
You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Mink Lashed LLC will not be responsible for lost returns. We recommend that you DO NOT use UPS to send your return as they charge very high brokerage fees to clear the parcel which we will not be responsible for.
Our Business Hours Are Monday-Friday 10AM-6Pm CENTRAL TIME Saturday 10AM-12PMnoon CENTRAL TIME, Sundays-CLOSED
If your have any questions or concerns please feel free to Contact Us At 470-839-6465 During Business Hrs M-F 10am-6pm (Central Time), Saturday 10am-12Noon (Central Time) , Sunday- CLOSED Or Email Us at minklashed@Gmail.com Anytime. Please don't comment questions under our photos, We wont see it!