FREQUENTLY ASKED QUESTIONS
Q: ARE THE COURSES JUST TUTORIALS?
No the courses are actually setup like university level web courses. We actually go through 9 chapters of course material prior to the guided video tutorial portion. You will leave the course understanding all things lash related. We even cover the various eye conditions.
Q: WHAT DOES THE CLASSIC AND VOLUME LASH COURSE COVER?
SECTION 1: HISTORY, SAFETY, PRODUCT/TOOLS OVERVIEW
SECTION 2: CLIENT CONSULTATION, PREPARATION AND APPLICATION (LIVE APPLICATION INCLUDED)
SECTION 3: MARKETING, MANAGING AND FAQ/TIPS
Q: HOW LONG DOES IT TAKE TO COMPLETE THE COURSE?
The courses can be taken all in one day or over time. You can stay in the course for 30 days and the manual is downloadable. Most students complete the courses in one day.
Q: HOW DO I GET MY CERTIFICATE?
You must complete one application on a live model and send pictures of your work. You will then receive feedback and your certificate will be sent out
Q. HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY STUDENT KIT?
Kits take 1 to 2 business days to ship. Please note you don’t need the kit to start or complete the course. The student kit is used after the course is completed.
**Due to COV-19 shipping has been delayed please keep this in mind when ordering. We are doing our best to get kits out as soon as possible. Also note you do not need the kit to start the courses. Anyone impacted by this will be notified.
Q. WHAT IS THE REFUND POLICY?
We do not provide refunds for Course material or for deposits to include payments related to course payment plans. We guarantee that our program works and that each student will be provided the tools necessary for them to succeed.
Q: WHAT IS INCLUDED IN THE STUDENT KIT?
Q: WHO CAN ATTEND OUR COURSES?
Anyone over 16 years of age can attend our courses. No prerequisites are necessary. Male or female students are allowed. No licenses or prior certifications are required to attend.
Q: WHO CAN PURCHASE OUR PRODUCTS?
Anyone can purchase products from us. While we do allow anyone to purchase our products it's with the understanding they will treat them as professional medical grade products.
Q: WHAT DOES CONTINUOUS SUPPORT MEAN?
Students who are interested in additional mentoring or shadowing for any reason can reach out to our team. We allow students to demonstrate or provide pictures of their work to get feedback and help in their area of improvement.
Q: HOW WILL I RECEIVE MY COURSE MATERIAL AND LOGIN INFORMATION?
Once you have purchased your ticket for the course you would like to attend, you will be prompted to provide information. That information will help us provide you login info and next steps. You should receive your login information within 12 hours of purchasing the courses. If you have any questions or need additional information please call or email us and we will promptly take care of any issues.